At SVN Chicago Commercial, we respect the privacy of our clients, prospective clients, and business contacts. We are committed to protecting personal information and maintaining clear, professional communications.
This Privacy Policy explains how we collect, use, and protect personal information in connection with our SMS (text messaging) communications.
1. Information We Collect
SVN Chicago Commercial may collect the phone numbers, names, and information voluntarily provided by individuals who initiate text message conversations with SVN Chicago Commercial or one of our agents.
This information is collected solely for the purpose of responding to inquiries, facilitating business-related conversations, and communicating with the individual who initiated contact.
2. How We Use Personal Information
SVN Chicago Commercial uses personal information provided through text messaging exclusively for direct, business-related communication.
Our SMS communications are intended to be conversational in nature. SVN Chicago Commercial and its agents will only initiate SMS replies to individuals who have first contacted us by text message.
We do not use collected phone numbers to send unsolicited marketing messages, mass text campaigns, or promotional messages.
3. Information Sharing and Privacy
SVN Chicago Commercial does not sell, rent, or distribute personal information collected through text messaging to outside parties for marketing or promotional purposes.
Personal information is used internally by SVN Chicago Commercial and its authorized agents to facilitate business communications. Our communications service provider, RingCentral, may process messaging information as necessary to provide our text messaging services. Information may also be disclosed when required by applicable law.
SMS consent is not shared with third parties or affiliates. Mobile phone numbers and SMS opt-in information will not be sold, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.
4. SMS Consent and Communications
SVN Chicago Commercial does not require individuals to subscribe to a text messaging program.
SMS conversations are initiated voluntarily by individuals who contact SVN Chicago Commercial or one of our agents using a published or otherwise provided business phone number.
By initiating a text message conversation, individuals agree to receive conversational responses relevant to their original inquiry.
Initiating a text conversation does not constitute consent to receive unrelated marketing or promotional messages.
5. SMS Terms & Conditions
By initiating an SMS conversation with SVN Chicago Commercial or one of our agents, you agree to receive conversational, business-related text messages in response to your inquiry.
These messages may include responses to questions, property-related information, scheduling coordination, and other communications directly related to your inquiry.
- Message frequency may vary depending on the nature of the conversation.
- Message and data rates may apply according to your mobile carrier’s plan.
- To opt out: Reply STOP at any time to discontinue text communications.
- For assistance: Reply HELP or contact SVN Chicago Commercial through our website.
- Privacy: Your mobile information and SMS consent will not be shared with third parties or affiliates for marketing purposes.
6. Data Security
SVN Chicago Commercial takes reasonable measures to protect personal information obtained through SMS communications from unauthorized access, use, or disclosure.
7. Changes to This Privacy Policy
SVN Chicago Commercial reserves the right to update this Privacy Policy as necessary to reflect changes in business practices, technology, or applicable requirements. Any updates will be posted on our website with a revised effective date.
8. Contact Us
For questions regarding this Privacy Policy or our text messaging practices, please contact SVN Chicago Commercial through the contact information provided on our official website.
Effective Date: November 2, 2026